Various industries today rely on information technology. This gives needs for competent IT leaders to manage and organize IT resources. Business leaders with IT know-how can envisage strategies for utilising IT. Resource management for information technology and information utility demands to plan, build and operate computers and communications. This enables managers and staffs to have access to accurate information as at when needed irrespective of time and place. Mobile phone users are able to make and receive calls without any interference. Computer users too, expect the system to be functioning as well as a fast and reliable network. This, in turn, ensures fast and easy access to software applications.

This affects business revenue. It is an argument for many credible IT CEOs on the main role of IT management. None the less, this is not the only crucial role in IT management. It is at times contracted out to IT vendors. The practice of IT management necessitates the identification of new technologies that can be invested.

What about human resources? 

A key importance to managing people resources is to recruit, develop, and retain the obtainable top talents with great attention. Currently, the demands for IT personnel are high. These persons are those with specialized IT, business and interpersonal knowledge and skills. The roles of business and system analyst, for example, requires the understanding of IT needs in areas of manufacturing, marketing and accounting functions. This goes as well in the areas of industry knowledge. Hence, there is high demand for IT experts with the business background and technical skills. Businesses with similar positions are also demanded by internal employees and temporary external personnel.

In recent times, there are increasing concerns on the number of IT-related College and University graduates. The numbers might not meet up with the demand for domestic and entry-level workforce. Businesses in developed nations, though, have steadily made use of IT labour force in less developed nations. This is because the cost of labour for software programmers is cheaper. There is still the critical need for IT experts in the internal IT functions.




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